Help & Support
We're here for you.
No bot. No script. Real people.
Whether you're a guest or a customer – we'll help you out. By email, by ticket in the panel, or directly via our Discord.
Guest inquiry by email
Not a customer yet? No problem. Write to us directly – we respond within 24 hours.
Email address
[email protected]Ticket in the customer panel
As a customer, you create a ticket right in the panel – with history, attachments and real-time replies.
Availability
Our support is here for you Monday through Sunday from 9:00 a.m. to 10:00 p.m.
Average response time: < 1 hour
Message as a guest
You'll receive a reply to your email address.